Privacy Policy NetZero ExpressUpdated and Effective Date: 27/11/2024
NetZero Express (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage in communications with us. By using our services, you agree to the collection and use of your information in accordance with this policy.
1. Information We CollectWe collect both personal and non-personal information to provide our vehicle shipping services effectively. The data we collect includes, but is not limited to:
Personal Information:
- Contact Information: Name, phone number, email address, billing address, and shipping address.
- Vehicle Information: Make, model, year, and condition of the vehicle.
- Payment Information: Credit card or other payment details used for transactions (stored securely with third-party payment processors).
Non-Personal Information:
- Website Usage Data: Information collected automatically when you visit our website, such as IP addresses, browser types, device information, pages visited, and referring URLs.
- Cookies: We use cookies to enhance your experience and track activity on our website.
- Social Media Interactions: If you interact with our social media pages or advertisements, we may collect information such as your likes, comments, shares, and other interactions.
2. How We Use Your InformationWe use the information we collect for various purposes, including:
- Providing Services: To offer quotes, process vehicle transport requests, and complete bookings for services.
- Communication: To communicate with you about your service requests, updates, customer support, and marketing (if you have opted-in).
- Analytics: To analyze website traffic, social media engagement, and user activity, allowing us to improve our services, website, and user experience.
- Advertising: We may use the information collected to optimize and target advertising campaigns through social media platforms and other digital channels to better serve you with relevant offers.
- Legal Compliance: To comply with legal obligations and respond to legal requests.
3. How We Share Your InformationNetZero Express does not sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist with processing payments, providing customer support, and transporting vehicles. These service providers are obligated to protect your information.
- Social Media Platforms: If you interact with our social media accounts, we may use your engagement data to improve our marketing efforts and tailor advertisements to your preferences.
- Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe such action is necessary to comply with legal processes or protect the rights, property, or safety of NetZero Express, our customers, or others.
- Partners: With your consent, we may share your information with selected partners for marketing and promotional purposes.
4. Google Analytics and AdvertisingWe use Google Analytics to monitor website traffic and user behavior.
Please note that Google Analytics does not collect any personally identifiable information. The information collected is used to analyze user engagement, improve website functionality, and optimize digital marketing efforts.
Additionally, we may use
Google Ads and other advertising platforms to reach users based on their interests and behavior. These platforms may use data collected from your interactions with our website and social media pages to display relevant ads to you. We do not collect any personal data through these advertising platforms without your consent.
5. Your Rights and Control Over Your DataUnder applicable data protection laws, you have certain rights regarding your personal data, including:
- Right to Access: You have the right to request access to the personal data we hold about you. This allows you to know what data we process and how we use it.
- Right to Rectification: You can request that any inaccurate or incomplete personal data we hold be corrected or updated.
- Right to Erasure: In certain situations, you have the right to request the deletion of your personal data. This may apply if your data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
- Right to Restrict Processing: You may request that we limit the processing of your personal data, such as when you believe the data is inaccurate or the processing is unlawful.
- Right to Object: You have the right to object to the processing of your data for direct marketing purposes or based on legitimate interests.
- Opt-Out of Marketing Communications: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
To exercise any of these rights, please contact us at
info@netzeroex.com6. Data RetentionWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Data SecurityNetZero Express takes reasonable precautions to safeguard your personal information. We use secure technologies and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party LinksOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Cookies and Tracking TechnologiesWe use cookies to enhance your experience on our website and track user interactions for analytical purposes. You can adjust your browser settings to refuse cookies, but please note that some features of our website may not function properly without them.
10. Social Media InteractionsWhen you interact with our social media profiles, such as liking, sharing, or commenting on posts, we may collect this engagement data for advertising and content optimization purposes. This information helps us improve our social media presence and tailor content to your preferences.
11. Children’s PrivacyOur website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such data as soon as possible.
12. Changes to This Privacy PolicyNetZero Express reserves the right to update this Privacy Policy periodically. Any changes to this policy will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we are protecting your data.
13. Contact UsIf you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
- Email: info@netzeroex.com
- Phone: +1-234-230-2927